It is very simple to start a CUPRA subscription. Just follow these few steps:
• Select the most attractive model and subscription conditions that suit your preferences, such as the advance payment, subscription period, additional services, etc.
• Sign up or register for a MyBee account to confirm your choice.
• Add your driving license, and credit card, approve your subscription agreement terms, and make the first payment.

That’s it! Your new CUPRA is now yours! Now, you can go to the specified location of the car and unlock it using your MyBee account. You will find the keys and car documents inside the car.

CUPRA representatives have chosen MyBee (“Mybee Latvia” SIA) – a car subscription provider – to manage CUPRA models’ subscription services. To subscribe to a CUPRA, you will have to sign an agreement with MyBee (“Mybee Latvia” SIA).

MyBee does not check a customer’s credit history and credit obligations but reserves the right not to provide the service to a customer.

MyBee does not check a customer’s credit history and credit obligations but reserves the right not to provide the service to a customer.

Absolutely! All you have to do is fill out the form [link] available on the page for business customers, and MyBee team will contact you. MyBee team will create an account for you that you can use for selecting and subscribing to preferred CUPRA cars.

You can only subscribe for a car if you provide the details of your driving license issued in Latvia.

After the first payment, you can go to the specified location to collect your car. To unlock your car, follow these steps:
1. Log in to your MyBee account on the website.
2. Select “My Subscriptions” from the menu bar.
3. Click “Unlock”.

You will find the car keys and registration document inside the car.

You can unlock CUPRA through the MyBee account on the website.
To unlock your car, follow these steps:
1. Log in to your MyBee account on the website.
2. Select “My Subscriptions” from the menu bar.
3. Click “Unlock”.
After unlocking CUPRA through the website for the first time, you’ll later be able to lock and unlock the car in one of two ways – either using MyBee account or the car keys, which you will find inside the car.

You are responsible for refuelling. When you pick up CUPRA, it will be filled with the standard amount of fuel sufficient for transportation suggested by the car manufacturer. We recommend that you check the fuel level and fuel up after picking up the car.

If you see that you will exceed the set subscription mileage, there are two options available.
You can contact MyBee team at info@mybee.lv and ask to change the conditions of the agreement for an additional fee. Otherwise, you will be charged for exceeding the specified mileage upon returning the car. The price of additional mileage is EUR 0.15 per kilometer.

If you want to replace the car, you need to terminate the agreement for your current car in accordance with the terms of your agreement with MyBee contract. You will have to sign a new agreement for the selected new CUPRA. To replace the car, contact MyBee team by e-mail info@mybee.lv or by calling +37128233888. Please call on weekdays from 8 am to 5 pm.

Yes, but if you terminate the agreement before the end of the subscription period, an administration fee of EUR 150 will be charged also the monthly subscription fee will be recalculated (the monthly subscription fee depends on the length of the rental period). For example, if you have signed an agreement for a 2-year subscription, but want to terminate it after 1 year, you will have to pay the full amount that would have applied if you had opted for a 1-year subscription.

To terminate the agreement, contact MyBee team via e-mail at info@mybee.lv or call +37128233888, and we will provide you with the recalculated pricing! Please call on weekdays from 8 am to 5 pm.

If you are interested in buying the car, please contact MyBee team via email at info@mybee.lv and inform us about your interest. We will calculate the offered sale price and get back to you as soon as possible with the offered sale price and other conditions.

Yes, it’s possible to make a payment by bank transfer.
If you are a natural person and choose to pay via bank transfer, please inform us after making payment each time.

Please check whether your payment card has a transaction limit.
You can manage this limit by logging in to your bank account.

Whenever it’s time for maintenance, we’ll notify you through email and guide you to CUPRA’s official representative – Autobrava Motors (Krasta str. 42, Riga). All you have to do is contact them using the provided details, schedule an appointment at your convenience, and take your car to the workshop for maintenance. If you have selected the service “Technical maintenance and repair of wear parts”, MyBee will cover all repair costs, and you won’t have to pay anything. If you haven’t opted for this service, you’ll need to pay for the maintenance yourself.
If you see car dashboard warning lights indicating technical maintenance sooner or need clarification, please don’t hesitate to contact us at serviss@mybee.lv. We’ll gladly provide you with all the necessary information.

You have to pay for parking when driving a CUPRA car.

The car’s warranty is valid for at least two years from the date of first registration, and further warranties vary from model to model. To find out about your car’s warranty, please contact serviss@mybee.lv.

During the subscription period, CUPRA car has mandatory civil liability and KASKO insurance, so you don’t have to worry about insurance.

If you are involved in an accident, follow these steps:
• Call the police if more than 2 cars are involved in the accident, if there is a disagreement between the parties, if at least one of the parties is under the influence of alcohol or other drugs, if there are injuries to people, if there is major damage to a car or if there is damage to property (buildings, signs, constructions, trees, etc). You can call 112, or 911 abroad.
• Fill in the accident statement.
• Inform MyBee within 1 day by email serviss@mybee.lv or by phone +37128233888 (calls are accepted on weekdays from 8 am to 5 pm). You will also have to provide to MyBee via email a copy of the accident statement, a scanned/photographed car registration certificate, a copy of your driving licence, ROIK number provided by the police (if the police has been informed).

If your car needs to be repaired due to a technical breakdown or an insured event, and the estimated repair time is longer than one working day, MyBee will provide you with a CityBee (car sharing services) voucher worth EUR 270. This allows you to continue your daily activities without worrying about transportation while your car is being fixed.
Contact MyBee via email e-mail: info@mybee.lv during working hours if you need a replacement car.

At the end of the subscription period, you must deliver the car to the location specified by MyBee team. MyBee team will contact you to inform you about the place and time to return the. Please note that the car will be inspected before the return.

If the car is found to be defective upon return, you will be responsible for the full cost of repairing any defects that exceed normal wear and tear.

To affix additional stickers or attributes onto a CUPRA car, you must obtain consent from MyBee. Please send your request to info@mybee.lv. The consent price is EUR 30.
When returning the MyBee car at the end of the subscription period, all stickers must be removed, and the car must be free of any adhesive residue or marks (except for the official MyBee or CUPRA Drive stickers).

Yes, the sticker can be removed, but the customer is responsible for ensuring that the sticker is removed professionally without leaving any adhesive residue.

Yes, you can allow your family member, friend, or other person to drive your car. Please be reminded that the car cannot be used to teach driving to persons without a driver’s license. Also, you cannot rent your subscribed car.

Yes, you can, but you have to  inform us at info@mybee.lv at least 3 business days before you leave Latvia.
If you are planning a trip outside the European Union, you must get our written permission. Please contact us at info@mybee.lv at least 3 business days before your trip outside the European Union and indicate your destination and the travel dates. The price of issuing a permit is EUR 30 (thirty euros).
Also, please note that you have to ensure that you have the following documents for the car when traveling outside the European Union: your car registration certificate, technical inspection document (green card), and compulsory insurance policy.

To ensure that you can pick up your CUPRA car here and now, some cars are registered in advance but will never be registered more than 6 months ahead.
In addition, the mileage of CUPRA cars at pick-up will not exceed 300 km.

CUPRA cars have a built-in telemetry system to ensure for yourself pick up and to enable you to unlock the car via your account on MyBee website.